Support Team

Not enough time to do web maintenance? Unsure of how to keep up with the latest security releases? 

The Web Essentials Support Team can help you with web maintenance, bug fixes, upgrades, and the other issues you face, so you can spend less time on web maintenance and more time on the work you need to get done.

Able to Work Under Pressure

Our Support Team makes life easier for you. We take away the hassle of dealing with security releases, configuration changes, upgrades, and the other ongoing web maintenance issues that you don't want to spend time on. 

We use JIRA Service Desk to automate and track support requests, leading to an efficient process where you always know the status of your support request, from the moment the issue is logged until it is resolved. 

The Support Team can troubleshoot your small requests or fulfill ongoing maintenance contracts to truly take the hassle of web maintenance off your plate. 

A support desk operator with headset is providing support to a customer.

Key Benefits

  • Partners report straight into our Collaboration Tool
  • Tailored Maintenance Agreements